Terms & Conditions
Terms and Conditions
Effective Date: September 17, 2025
Welcome to CruzToWellness.com ("Website," "we," "us," or "our"). These Terms and Conditions govern your access to and use of our website and the nutrition coaching services, products, and information offered through it (collectively, the "Services").
By accessing or using our Website and Services, you signify your acceptance and agreement to be bound by these Terms and Conditions. If you do not agree, please do not use our Website or Services.
1. Scope of services
a. Education and support: Services are for educational purposes, providing guidance for wellness goals through nutrition and lifestyle changes.
b. No medical advice: We are not medical professionals and do not provide medical advice, diagnosis, or treatment. Information is not a substitute for professional medical care.
c. Personal responsibility: You are responsible for your own health and decisions based on the Services.
2. Client expectations and conduct
a. Truthful information: Provide accurate health information.
b. Compliance with instructions: Follow reasonable instructions regarding Services.
c. Respectful communication: Maintain respectful behavior; inappropriate conduct may lead to termination of all member services and communications.
d. No unlawful use: Do not use Services for unlawful purposes or post infringing or harmful material.
3. Payment terms and cancellation policy
a. Payment: Fees are generally paid in advance via third-party processors; we don't store card information.
b. Cancellations and refunds: Policies are in a separate agreement or service page; refunds are typically not offered for change of mind or missed appointments.
c. Termination of service: We may terminate services for reasons including non-payment, breach of terms, or inappropriate conduct, with potentially non-refundable pre-paid services.
4. Intellectual property rights
a. Our ownership: Website content and coaching materials are owned by CruzToWellness.com and protected by law.
b. Limited license: You have a limited license to use materials for personal, non-commercial use.
c. Restrictions: Do not modify, reproduce, or distribute our content without permission.
5. Limitation of liability and disclaimer of warranties
a. Limitation of liability: We are not liable for damages from your use or inability to use the Services.
b. Disclaimer of warranties: Services are provided "as is"; we make no warranties about their effectiveness. Your use is at your own risk.
6. Indemnification
You agree to indemnify us against claims arising from your use of Services or breach of these Terms.
7. Confidentiality
Client information is treated confidentially, but internet security isn't guaranteed. Refer to our Privacy Policy for data handling details.
8. Third-party links
We are not responsible for third-party websites linked on our site.
9. Governing law and dispute resolution
These Terms are governed by the laws of the state where CruzToWellness.com is based. Disputes will be subject to negotiation and then binding arbitration.
10. Changes to the terms and conditions
We may modify these Terms; continued use after changes means acceptance.
11. Limitation of Liability
To the fullest extent permitted by law, you agree that CruzToWellness.com, its owner(s), employees, agents, and affiliates (the "Company") will not be liable to you for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages, or damages for loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract or tort (including negligence), arising from your access to, use of, or inability to use the Services.
11.1 Maximum liability
Cruz to wellness 's maximum aggregate liability for any claims related to the Terms or Services will not exceed the total fees paid by you for the specific services giving rise to the claim within the three months prior to the claim date.
11.2 No medical advice
As a nutrition coaching service, Cruz to wellness provides educational information, not professional medical advice, diagnosis, or treatment. Cruz to wellness is not responsible for any adverse health outcomes, and you should consult a healthcare professional before starting new nutrition or lifestyle programs.
11.3 Personal responsibility
You agree to assume all risks associated with using the Services and are solely responsible for your actions and decisions. You release Cruz to wellness from all liability, claims, and demands unless they arise from Cruz to wellness's gross negligence.
11.4 No guarantee of results
Cruz to wellness does not guarantee specific results, as success depends on individual effort, motivation, health background, and commitment. You agree not to hold Cruz to wellness responsible if you do not achieve your desired outcome.
12. Indemnification
You agree to indemnify CruzToWellness.com, Cruz to wellness and its personnel against claims, damages, and expenses (including attorneys' fees) resulting from your breach of these Terms, violation of law, negligent acts, or use of third-party links or services.
13. Contact us
For questions, contact CruzToWellness.com at the provided email.