Privacy Policy

Effective Date: September 17, 2025

CruzToWellness.com ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our website and services, you consent to the data practices described in this policy.

1. Information we collect

We collect information to provide you with a personalized and effective nutrition coaching service. The types of personal information we may collect include:

Contact Information: Name, email address, phone number, and postal address when you fill out a contact form, sign up for a newsletter, or purchase a service.
Billing Information: If you purchase products or services, we collect billing details, such as your credit card information, which is processed through a secure, third-party payment processor (Stripe).
Health and Wellness Information: In the course of providing nutrition coaching, you may voluntarily provide information about your health, dietary needs, goals, and lifestyle. This information is treated as confidential and is only used to provide our coaching services to you.
Website Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, device information, and pages you visit. This helps us analyze website traffic and improve our services.
Cookies: We use cookies to enhance your experience, track your preferences, and gather general demographic data. You can manage your cookie settings through your browser.

2. How we use your information

We use your information for the following purposes:

To Provide Services: To deliver the nutrition coaching, products, and information you request from us, and to communicate with you about our services.
To Process Payments: To process transactions for services or products you purchase.
To Improve Our Website: To enhance and personalize your experience on CruzToWellness.com and to improve our website and services.
Marketing and Promotions: With your consent, we may send you newsletters, updates, or promotional materials about our services. You can opt out of these communications at any time.
To Meet Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, and providing our services. These partners are required to keep your information confidential and secure.
Payment Processors: When you make a purchase, your billing information is shared with our secure payment processor to complete the transaction.
Legal Requirements: We may release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

4. Data security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include using SSL certificates for encrypted communication, using secure third-party platforms, and limiting access to your data to authorized personnel.

However, no data transmission over the internet can be guaranteed as 100% secure. You acknowledge that any information you transmit to us is at your own risk.

5. Your data rights

Depending on your location and applicable laws (such as GDPR and CCPA), you may have the following rights regarding your personal data:

Right to Access: Request access to your personal data that we hold.
Right to Rectification: Request that any inaccurate or incomplete data be corrected.
Right to Erasure: Request the deletion of your personal information ("right to be forgotten").
Right to Object or Restrict Processing: Object to our use of your personal data or request that we restrict its processing.
Right to Withdraw Consent: Withdraw your consent for us to process your personal data at any time.

To exercise any of these rights, please contact us at the email address provided below.

6. HIPAA and health information

While CruzToWellness.com is not a HIPAA-covered entity, we understand the importance of protecting sensitive health information. If we collect any Protected Health Information (PHI) through our services (such as through secure, HIPAA-compliant forms), we take additional steps to secure and protect that information. However, you should be mindful of what you share in public areas of our site or in non-secure communications.

7. Children's online privacy protection act (COPPA)

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it immediately.

8. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be revised. We encourage you to review this policy periodically.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CruzToWellness.com
support@cruztowellness.com